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Can I return subscription products?
Products cannot be returned as normal during the trial period*. Returns are possible after the trial period has ended, but this will result in cancellation of the subscription. You can create a return label here . Please note that we charge a fee o
How does the HER ONE subscription work?
Our subscription allows you to feel well in the long term. Thanks to automatic delivery, you no longer have to worry about reordering because your supplies never run out. And the best part? Not only do you save up to 33% off , but you also get fr
How can I pause my subscription?
Would you like to take a break? No problem! You can pause your subscription independently and at any time for 4 weeks . To do so, log in to your HER ONE customer account here or create a new customer account here if you don't have one yet. You
How can I change my delivery address for my subscription?
You can easily manage your subscription yourself and change your delivery address in your customer account. To do this, log in to your HER ONE customer account here or create a new customer account here if you don't have one yet. It is important
How can I change my payment method for the subscription?
You can easily manage your subscription yourself and change your payment method in your customer account. To do this, log in to your HER ONE customer account here or create a new customer account here if you don't have one yet. It is important th
Manage subscription
To manage your subscription, follow these easy steps:. 1. Click here to create your HER ONE customer account. Use the e-mail address you used to complete your savings subscription. If you already have an account with us, you can skip directly to step